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Task-Centered System Design

Last updated December 25, 2021



# Understanding Tasks

Establishing requirements starts with identifying and understanding task examples (users and their tasks).

# Personas

Personas are rich descriptions of typical users of the product under development on which the designers can focus on in designing products.

Based off of user profiles, they include description of user’s behaviour, attitudes, activities, environment

A persona has 2 goals:

# Scenarios

Scenarios show how tasks are handled by design:

Scenario is design-specific; task is design-independent

Natural way to explain what people are doing and stakeholders relate easily

Interactive Graph