Better HCI is better empathy

What even is HCI?

  • The human-machine joint performance of tasks
  • Human-computer or human-human communication mediated by computers

Many a clever invention has been termed ‘before its time’ because the inventor did not see how to build a transition from what was known and in use to what was new.

3 main goals of HCI

  1. Designing
  2. Implementing
  3. Evaluating

As designers, we are defining systems, and implementing the structures that create culture. We have the responsibility to think about the world as a complicated, ethically fraught place. We are designing interactions

Always ask: who are my users, and what are their needs?